TOP 5 WAYS TO IMPROVE YOUR COMMUNICATION SKILLS IN BUSINESS

 Tips For Business Leaders



You know that good communication skills are essential to rise to the top in business. Communications skills can endear you among your peers, raise your value among your superiors and cause you to be admired among those subordinate to you. 

Being a good communicator is a must-have skill for any entrepreneur. You need to practice and prepare to develop good communication abilities. Failing to do so can leave you making poor sales pitches and alienating your partners, clients and employees.

Improving communication skills takes a little practice and thoughtfulness. Try one or more of the techniques below to become a better communicator.

#1. Practice listening and paying attention too

listening requires a bit more than not talking while someone talks. When others are speaking, are you really listening? We often confuse listening with being quiet but just because you aren't talking while others are talking doesn't mean you're really listening. Learn to turn off your own internal dialogue and truly tune into what others are saying. Repeat what you heard, but phrase it differently to demonstrate you understand. Consider using nonverbal communication such as affirmative body language, facial expressions and gestures to let speakers know you are engaged while they talk.

#2. Know your audience

Research ahead of time the background and needs of your audience. Then, tailor the message and style of your communications. Talking with one or two people is different from addressing 30 or 300. A customer isn't the same as a supplier. Entrepreneurs will often treat everyone as if they're a client. A supplier isn't as interested in your sales pitch as a client. They want to know if you're stable and consistent. When addressing a large group, for example, you should focus on common concerns not the issues of a select group of audience members. You have to be able to include the whole group. Body language also changes. Before a group, you need to be more expressive to hold attention, moving around, using bigger hand gestures and varying your tone. But the same theatrics would be silly and off-putting before just one or two people.

#3. Improve your memory

Being able to remember another person's name can help you better connect with coworkers, supervisors and clients in the workplace. Take the time to match names to faces and find ways to boost your memory. Discover a fact about each person, such as their hometown or favorite food. Make mental notes or write them down. You can also consider using a mnemonic strategy to help you remember.

#4. Collaborate, don't dictate

Lectures, monologues and ramblings don't belong in business communications. If you find you're speaking more than a few moments except when giving a presentation or leading a demonstration, stop. Simplify what you're trying to say as much ass possible. Allow others to offer their input on the issue. Communication is about give and take, not dictating how things are going to be or how you think they should be.

#5. Use technology

Today's technology makes communication faster and more effective. Consider using a company intranet or shared platforms that let you communicate with speed and efficiency. Integrate collaboration programs that keep employees aware of each other's progress and provide guidance throughout a project. In addition, consider training in the best practices for digital communication via instant message, email and specific collaboration software to ensure you and your team can communicate in any format.

Parting shots...

As you can see, becoming a better communicator sounds like becoming a better person. Any personal improvements you make in you own life flow readily and steadily into your work life. 


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Written by: Antony Moturi


DJ | Social Media Specialist | Online Marketer | Content Creator | Sound Engineer

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